Team Member Details

Sam Gowlands

Owner

The Heart Behind the Service: The Sam Gowland Story

A Legacy of Character and Community

Sam Gowland is a South Shore boy, born and raised with the deep-rooted values of the Greater New Orleans area. His path was paved by the examples set at home: he carries his father’s tireless work ethic and the compassionate heart instilled in him by his mother’s love. These foundational lessons fueled a strong drive in Sam to better himself, his staff, and his community, leading him to enter the HVAC industry immediately after high school in 1987. While training at the New Orleans School of Refrigeration, Sam began building a career defined by compassion, ambition, integrity, and a determination to create something lasting and meaningful.

Building a Vision from the Ground Up

In 1999, Sam took a leap of faith and started Gowland’s Heating & A/C. He poured all of himself into building this vision of compassionate service from the ground up. What began as one man with a vision has grown into a trusted, family-oriented company serving both the Northshore and Southshore. At the heart of the business is a simple philosophy: Relationship over Revenue. Sam believes that if you do what’s right for the client God entrusts to you and you treat them with genuine compassion, the business will flourish.

Resilience Through the Storm

The strength of Sam’s character was truly tested in 2005. When Hurricane Katrina devastated the region, Sam was in the trenches with his neighbors. His own home took on nearly ten feet of water, resulting in collapsed ceilings and total loss. Despite his personal heartbreak, Sam’s first instinct was to honor his commitment, set his needs aside, and help his community rebuild. This difficult time became a turning point for the company; by working tirelessly to restore comfort to families in need, Sam proved that Gowland’s Heating & A/C was built on a foundation of resilience and service. 

A Commitment to the Next Generation and to his team
Today, Sam’s drive is fueled by more than just professional success—it’s about legacy. He is a proud father of two children and a doting grandfather to two grandchildren. He desires to continue to represent his family's values of hard work and success. He is honored to set an example for his grandkids. He believes in being the change that you want to see in the world. His love for family and home comfort is what pushes him to deliver "second-mile customer service" every single day. Sam understands the importance of a safe, comfortable home for families. He brings that same care and attentiveness to every client he serves and instills those same values into the team he entrusts to serve his clients. 

A Dedicated Leader and Mentor
Beyond the technical side of the business, Sam is a dedicated leader to his team. He doesn't just manage employees; he mentors them, instilling the same "second-mile" service standards and ethical backbone that he learned from his parents. By leading with heart and professionalism, he has built a team of technicians who share his commitment to excellence, ensuring that every customer receives the same neighborly care that Sam himself provides.

Sam's Promise: Neighborly Care
Serving Slidell and the surrounding areas, Gowland’s Heating & A/C offers high-quality American Standard systems and dependable service. But what truly sets the company apart is the commitment to people. Sam and his team aren’t just contractors; they are members of the same community they serve. They are there to help families find honest solutions that fit their budget because, to Sam, every customer is an extension of his own family.

When you’re in a jam, call Sam. He Values Relationship over Revenue.